Projects

Improving new users
experience with
personalized onboarding

Improving new users
experience with
personalized onboarding

Improving new users
experience with
personalized onboarding

Workflow

Research Interviews

Synthesis

Design

Usability Testing

Team

Lauren Chagaris

Ilana Holmes

Timeline

2023

6 Weeks

Methodologies

Competitive/SWOT Analysis

Survey

Interviews

xx

xx

xx

xx

Metrics

Business metrics

Revenue growth

Customer Acquisition Cost (CAC)

Customer Lifetime Value (CLV)

Conversation rate

Users

User Engagement

Customer Satisfaction (CSAT)

Onboarding time

Net Promoter Score (NPS)

Metrics

Business metrics

Revenue growth

Customer Acquisition Cost (CAC)

Customer Lifetime Value (CLV)

Conversation rate

Users

User Engagement

Customer Satisfaction (CSAT)

Onboarding time

Net Promoter Score (NPS)

Metrics

Business metrics

Revenue growth

Customer Acquisition Cost (CAC)

Customer Lifetime Value (CLV)

Conversation rate

Users

User Engagement

Customer Satisfaction (CSAT)

Onboarding time

Net Promoter Score (NPS)

Research Interviews

I conducted research interviews… and this is why.

Research Interviews

I conducted research interviews… and this is why.

Research Interviews

I conducted research interviews… and this is why.

Synthesis

I conducted research interviews… and this is why.

Synthesis

I conducted research interviews… and this is why.

Synthesis

I conducted research interviews… and this is why.

Design

I conducted research interviews… and this is why.

Design

I conducted research interviews… and this is why.

Design

I conducted research interviews… and this is why.

Validate

I conducted research interviews… and this is why.

Validate

I conducted research interviews… and this is why.

Validate

I conducted research interviews… and this is why.

UX Design Work Samples

I've curated a gallery of my latest Product Design case studies to showcase my workflow.

Product Design

Masterly: An iOS app providing the opportunity to hire an expert or tutor in an instant to learn any subject

UI Design

MintFI/RE: A responsive web app bridging finance, its community, and education

UX Research

Skyscanner: Implementing hyper-personilized experiences to improve the conversion rate

UX Design Work Samples

I've curated a gallery of my latest Product Design case studies to showcase my workflow.

Product Design

Masterly: An iOS app providing the opportunity to hire an expert or tutor in an instant to learn any subject

UI Design

MintFI/RE: A responsive web app bridging finance, its community, and education

UX Research

Skyscanner: Implementing hyper-personilized experiences to improve the conversion rate

UX Design Work Samples

I've curated a gallery of my latest Product Design case studies to showcase my workflow.

Product Design

Masterly: An iOS app providing the opportunity to hire an expert or tutor in an instant to learn any subject

UI Design

MintFI/RE: A responsive web app bridging finance, its community, and education

UX Research

Skyscanner: Implementing hyper-personilized experiences to improve the conversion rate

Lauren Demi Chagaris

Thanks!

Thanks for taking the time to view my portfolio. Feedback is welcomed and greatly appreciated.

Let's inspire each other

& build something.

laurendemi.design@gmail.com

Lauren Demi Chagaris

Thanks!

Thanks for taking the time to view my portfolio. Feedback is welcomed and greatly appreciated.





Let's inspire each other & build something.

laurendemi.design@gmail.com